Privacy
Policy
SCUBA Haven is committed
to providing quality services to you and this policy outlines our
ongoing obligations to you in respect of how we manage your Personal
Information.
We have adopted the Australian
Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth)
(the Privacy Act). The NPPs govern the way in which we collect, use,
disclose, store, secure and dispose of your Personal Information.
A copy of the Australian
Privacy Principles may be obtained from the website of The Office of
the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is
information or an opinion that identifies an individual. Examples of
Personal Information we collect includes names, addresses, email
addresses and phone numbers.
This Personal Information is
obtained in many ways including correspondence, by telephone and by
email, via our website www.scubahaven.com.au and from third
parties. We dont guarantee website links or policy of authorised
third parties.
We collect your Personal
Information for the primary purpose of providing our services to
you. We may also use your Personal Information for secondary
purposes closely related to the primary purpose, in circumstances
where you would reasonably expect such use or disclosure. You may
unsubscribe from our mailing/marketing lists at any time by
contacting us in writing.
When we collect Personal
Information we will, where appropriate and where possible, explain
to you why we are collecting the information and how we plan to use
it.
Sensitive Information
Sensitive information is
defined in the Privacy Act to include information or opinion about
such things as an individual's racial or ethnic origin, political
opinions, membership of a political association, religious or
philosophical beliefs, membership of a trade union or other
professional body, criminal record or health information.
Sensitive information will be
used by us only:
For the primary
purpose for which it was obtained
For a secondary
purpose that is directly related to the primary purpose
With your consent;
or where required or authorised by law.
Third Parties
Where reasonable and
practicable to do so, we will collect your Personal Information only
from you. However, in some circumstances we may be provided with
information by third parties. In such a case we will take reasonable
steps to ensure that you are made aware of the information provided
to us by the third party.
Disclosure of Personal Information
Your Personal Information may
be disclosed in a number of circumstances including the following:
Third parties where
you consent to the use or disclosure; and
Where required or
authorised by law.
Security of Personal Information
Your Personal Information is
stored in a manner that reasonably protects it from misuse and loss
and from unauthorized access, modification or disclosure.
When your Personal Information
is no longer needed for the purpose for which it was obtained, we
will take reasonable steps to destroy or permanently de-identify
your Personal Information. However, most of the Personal Information
is or will be stored in client files (in filing cabinet or off line
hard drives) which will be kept by us for up to of 7 years.
Access to your Personal Information
You may access the Personal
Information we hold about you and to update and/or correct it,
subject to certain exceptions. If you wish to access your Personal
Information, please contact us in writing.
SCUBA Haven will not
charge any fee for your access request, but may charge an
administrative fee for providing a copy of your Personal
Information.
In order to protect your
Personal Information we will require identification from you before
releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your
Personal Information is up to date. We will take reasonable steps to
make sure that your Personal Information is accurate, complete and
up-to-date. If you find that the information we have is not up to
date or is inaccurate, please advise us as soon as practicable so we
can update our records and ensure we can continue to provide quality
services to you.
Policy Updates
This Policy may change from
time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or
questions about our Privacy Policy please contact us at:
SCUBA Haven
20 Merrigal Rd,
Port Macquarie,
NSW 2444
Phone
0407457 542
Email info@scubahaven.com.au
